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  1. Fresh Fruit Tart pours Wednesdays at the taproom
  2. Shipping to OH, KY, OR, VT and Washington DC
  3. The Quarterly Club ships four times a year

Shipping policy

Shipping Policy

How quickly will my Fruit Tarts ship, and how long will delivery take?
We usually ship orders within 24 hours. During releases, when a large amount of orders will come in, we try to get all orders out within 48 hours. Delivery largely depends on UPS, but generally no more than 3 days depending how far you are from Cincinnati.

Why didn’t I receive the Fruit Tarts and merch that I ordered?
We ship the alcohol and merch separately, sometimes one package will take a little while longer to arrive.

Something is missing from my order, can you please help?
Yes! Reach out directly to our team at orders@artifactbeer.com with your order number and a list of missing items, and we’ll send them to you right away. We try not to let this happen, but it occasionally does, especially when we are busy.

One of my cans/bottles is broken. What should I do?
Please send a picture of the broken item(s) along with your order number to orders@artifactbeer.com. Our team will send you a replacement right away.

Why is shipping so expensive?
Our Fruit Tarts are liquid, so they can be really heavy! We don’t make any money from shipping prices—depending on your order size, we might actually lose money on shipping. We do aim to keep shipping costs as reasonable as we can, but they’re largely dependent on current UPS rates. The best way to get the most value is by reaching the free shipping tier for your zone (listed above).

KY has a higher tax rate than other states we ship to: KY has a 6% sales tax, but charge an additional 7.35% wholesale tax on beer and wine due to the bourbon lobby. As a result, we are legally required to charge a 13.35% tax. This is not something we can control and we apologize if this causes any frustration. Reach out to your state representatives and let them know you’d like that to change.

Why is my state not listed?
If you live in the following states, contact your congressional representative if you ever want our Fruit Tarts shipped to your door because your current laws will not allow it:
AS, AL, AZ, AR, CA, CO, DE, FL, FM, GA, GU, HI, IA, ID, IL, IN, KS, LA, ME, MH, MD, MA, MI, MN, MS, MO, MT, NV, NJ, NM, NY, NC, MP, ND, OK, PW, PR, RI, SC, SD, TN, TX, UT, VI, WA, WV, WI, WY

Coming soon: PA

Grayscale Brewing LLC dba Urban Artifact  (“we” or “Urban Artifact”l) is a brewery and taproom in Cincinnati’s Northside neighborhood. Our shop includes our brick and mortar operations as well as this wonderful online shop (the “Shop”). All sales of products, including but not limited to beer, apparel, glassware and merchandise (the “Products”), occur on these grounds whether they are initiated in person or via the Shop. The buyer (“You” or “you”) is visiting our digital menu and agree that your purchases of Products are made here in the great state of Ohio.

Below are additional terms and conditions that supplement our site Terms and Conditions. Please review. Any purchase of Products from our Shop shall be done in accordance with our Terms and Conditions and the supplemental conditions that follow. Thank you for supporting the Urban Artifact team. 

AGE REQUIREMENT:

You must be 21 or older to purchase alcohol Products. You represent to us that you are indeed 21 or older. Someone over the age of 21 will be required to be present at the time of delivery. 

PICK-UP LOCATION:

All pick ups of products occur at our Northside taproom. Here is our address:

Urban Artifact
1660 Blue Rock St.

Cincinnati OH, 45223

PICK-UP TIME FRAME:

Pick-up Product(s) will be held at the Northside taproom for 2 weeks after the order is placed. If the Product(s) is not picked up within 2 weeks after the order is placed, the Product(s) will be placed back into inventory without a refund.

PROXIES:

Proxies will be allowed only if (1) the proxy is named prior to arriving for the pick up by replying to the order confirmation email with the proxies full name and (2) the proxy provides state or federal identification matching the proxy listed in the order notes at pick up.

CANCELLATION CONDITIONS:

In the event of extenuating circumstances, our wonderful staff may elect to issue a refund to you for 90% of the purchase price, with the remaining fees collected as compensation for merchant fees and restocking. Please always contact orders@artifactbeer.com with questions about orders.

SHIPPING CONDITIONS:

Restricted Shipping: Pursuant to existing laws and carrier requirements, we are only able to ship to the following states:
Kentucky, Nebraska, New Hampshire, Ohio, Vermont, Virginia, Alaska, North Dakota, Oregon and Washington DC

Dry Zip Code Limitations: We cannot ship to zip codes that have enacted local option to exclude the sale or shipment of alcoholic beverages. By purchasing Products, you verify that you have checked your local laws and have confirmed that importation of alcoholic beverages is permitted.

Shipping Address Limitations: We cannot ship to PO Boxes, APO/FPO addresses, Mail Boxes, or internationally.

Adult Signature is Required: As these Products contain alcohol, we are required to ship with an Adult Signature Required sticker, which means you will be required to show your ID to the delivery driver prior to taking delivery. Adult Signature Required Stickers require an additional surcharge which will be passed on to the purchaser. In the interest of avoiding missing deliveries, we suggest using your place of work as the delivery location. You may also opt to pick up your package at a shipping facility near you. If the recipient is found to be under the age of 21 by the shipping company, the order will be returned and no refund will be given.

Pricing and Inventory: Price and availability are subject to change without notice. Once your payment is confirmed we will make every effort to ship your order within 5 business days. Some orders may take a little longer during peak seasons. If you place an order and an item is out of stock we will contact you and ask you if you would like a refund or if you would like to wait until we receive the product. We retain the right to refuse any order.

Returned Packages: If your package of Products is returned to us, we may re-ship it to you for an additional shipping charge equal to the actual shipping cost. Any order that is refused or returned after three attempts to deliver will not be refunded. Shipping and packaging charges will not be refunded. In addition, the buyer will be responsible for any additional fees incurred to have the product returned to us.

Title and Responsibility: The title to Products is passed to you at the time of the sale and you remain responsible for shipping costs, including insurance. Urban Artifact makes no representation to the legal rights of anyone to ship or import beverages containing alcohol. You authorize Urban Artifact to act on your behalf to engage a common carrier to deliver your order to you.

Liability for Damage: We are not liable for damages to Products caused by weather conditions and/or “Acts of God” during transportation. “Acts of God” include catastrophes such as, but not limited to, plane crashes, unforeseeable delays or accidents, destruction due to domestic and international unrest (i.e. riots, war, public enemies) confiscation, quarantine, or natural disaster.

Any other questions, comments, issues, or concerns, please reach out to us at orders@artifactbeer.com